A pregnant young mum waited 12 hours in an A&E for a scan only to be told she had lost her baby.
Amy Rennie, 18, tragically lost her baby at ten and a half weeks.
The teenager, who praised the work of midwives at Derriford Hospital, Plymouth, hit out at the drunks and drug users who cause delays in the emergency department.
Derriford has said it is "incredibly sorry" for Amy's loss and the long wait that she faced, Plymouth Live reports.
There's no suggestion the 12 hour wait contributed to the loss of Amy's baby.
The A&E department – which is about to get a £30million overhaul in a bid to try to keep up with rising demand – treats over 300 people a day.
Amy said: "I don't want anyone else to go through what I went through that day.
"Staff were dealing with people who were drunk or on drugs first and it was just horrible.
"I know it can't have been just me that's gone through something like this. So many people that night were moaning because it took hours to be seen."
Amy, who has a one-year-old son, said she went to hospital on September 2 after she began bleeding.
After several hours waiting she says a doctor entered the waiting area and advised patients that the waiting time was around seven hours.
"At the time I questioned it," Amy told Plymouth Live.
She said: "I asked the receptionist whether it was still a seven hour wait for me given the circumstances, and she then advised me that there were only two people in front of me, and then I could be seen."
Amy provided a urine sample then waited a few hours longer before giving a blood sample, she said.
"Staff told me that my bloods were normal, which relieved me at bit," she said. "I wasn't panicking as much then.
"I explained to the nurse that I was still bleeding heavily, and she reassured me that it was probably nothing to worry about."
Amy said it was not until 6.30am the following day when, still waiting for a scan, staff told her she would be seen after an 8.30am changeover. She was then taken to the Meavy Ward and seen by a doctor at about 11am, she said.
Amy said: "By this point, I hadn't slept all night, I hadn't eaten, and up until now I'd kept being shoved into the waiting room, so I was just fed up."
A check of her cervix also came back normal but it was not until 4pm that Amy was sent for a scan, she said.
"By this point I'd been there for so long, I just felt like crying," she said. "I was hungry, frustrated, stressed, and still didn't know why I was experiencing this bleeding.
"When I got to the scan room they asked me another batch of questions, and then I was scanned by a midwife called Pam, who I can't thank enough, she was very supportive.
"She scanned me, and even used a camera, before telling me that my baby was there, but with no heartbeat."
Amy returned a week later and was sent home with little more than a scan photo.
"The whole thing from start to finish was just the most horrible experience I've ever been through," she said. "In the days that followed, I was in such a state, I couldn't even look after my son for a few days
I've still not been told what caused my miscarriage, and I keep feeling like it's my fault, even though I know it's not."
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